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Deposits: will only be refunded at the discretion of the stylist in cases of emergency.

Cancellations: result in the forfeiture of the deposit. Forfeited deposits are non-transferable, and a new deposit is required for rebooking.

No Call/No Shows: will be charged the full price and may face Client Termination.

Late Arrivals: will be applied if you arrive more than 10 minutes after your scheduled appointment time.